Effective Date: 1/1/25
1. Who We Are
Our website address is: https://theatxhandyman.com.
We respect your privacy and are committed to protecting the information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, engage with our services, or participate in our SMS messaging campaign.
By using our website or opting into our SMS campaign, you consent to the terms outlined in this policy.
2. Information We Collect
A. Information You Provide to Us
- Contact Details – Name, email address, phone number, and mailing address when you sign up for services, request a quote, or subscribe to SMS messages.
- Billing Information – If applicable, we collect payment details when you purchase services.
- SMS Opt-in Data – If you opt into our SMS program, we collect your phone number and consent for messaging.
- Comments – When visitors leave comments on the site, we collect the data shown in the comments form and also the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string (hash) of your email may be provided to the Gravatar service to check if you are using it. The Gravatar privacy policy is available here. After approval, your profile picture is visible in the context of your comment.
B. Information We Collect Automatically
- Website Usage Data – IP address, browser type, device type, and pages visited for analytics and service improvements.
- Cookies and Tracking Technologies – We use cookies and similar technologies to enhance website functionality and user experience.
- Media Uploads – If you upload images to our website, avoid including embedded location data (EXIF GPS), as visitors can extract location details from images.
3. How We Use Your Information
We use the collected data for the following purposes:
- To provide and improve our services – Responding to inquiries, processing transactions, and enhancing user experience.
- To send SMS messages – Sending updates, promotions, appointment reminders, and service notifications (with your consent).
- To personalize content and advertising – Showing you relevant offers based on your interactions.
- To comply with legal obligations – Meeting regulatory and security requirements.
4. SMS Messaging Policy
A. Consent & Opt-In
By providing your phone number and explicitly opting into our SMS program, you agree to receive text messages from us regarding promotions, service updates, and reminders.
- Message frequency varies.
- Standard message and data rates may apply.
- You can opt out at any time by replying STOP to any message.
B. Data Security for SMS Subscribers
We do not sell, rent, or share your phone number with third parties for their marketing purposes. Your phone number is securely stored and used only for communications as outlined in this policy.
5. How We Share Your Information
We do not sell or rent your personal data. However, we may share information with:
- Service Providers – Trusted third-party vendors who assist in delivering services (e.g., payment processors, SMS platforms).
- Legal Compliance – If required by law, we may disclose information to comply with legal proceedings or regulatory authorities.
- Business Transfers – In case of a merger, sale, or business transfer, data may be shared as part of the transition.
6. Data Security
We take appropriate security measures to protect your data from unauthorized access, disclosure, or misuse. However, no system is 100% secure, so we encourage you to use caution when sharing personal information online.
7. Your Rights & Choices
A. Managing Your Preferences
- Cookies – You can disable cookies in your browser settings.
- Emails – You can unsubscribe from emails using the link provided in each message.
- SMS Messages – Reply STOP to opt out of text messages.
B. Access & Deletion Requests
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided. You can also request that we erase any personal data we hold, except for data we are required to retain for administrative, legal, or security purposes.
8. Third-Party Links
Our website may contain embedded content (e.g., videos, images, articles, etc.) and links to external sites. Embedded content behaves the same way as if you visited the external site directly. These websites may collect data, use cookies, and track interactions. We are not responsible for the privacy practices of third-party websites and encourage users to review their privacy policies before sharing personal data.
9. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 Email: privacy@theatxhandyman.com
📞 Phone: 512-559-4466